Solving Easy Anti Cheat (EAC) problems

     For those who have problems accessing the Dekaron that come from Easy Anti Cheat (EAC) protection system. Initially, the team has investigated and found that most of the cases occurred from the player's computer that is running Service which may be seen as a cheat program or affecting the game, despite being just a normal program. Until causing the game Error. If you encounter such issues can follow the solutions below.

 

<<< Solving basic EAC problems >>>

     1. - Firstly, right click on Start , open [Run] window, then write Msconfig.exe and press Enter or OK

 

 

     2. - In the System Configuration window, select [Service] tab and you will find a list of programs. To avoid clicking the wrong program that is related to the system, check the box [Hide all Microsoft Services] first.

 

 

     Then, find Service program that expected to be the cause of the problem especially those programs that manufacture by Unknown, uncheck the box [Beware of Driver programs such as Nvidia/AMD/Realtek, don't uncheck them]

 

 

     3. - Next go to [Startup] tab, uncheck the box of the programs that are not important. To prevent them from running after restarting your computer.

 

     4. - After uncheck the box, click Apply and restart your computer 1 time, and try reentering Dekaron again.

 

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<<< In case of EAC notice Error (20006) Start Service Failed and following by Error code >>>

     For those who enter the game and encounter "Easy Anti Cheat (EAC)", please check at the error notification window, what error code number does the system give.

     If it shows StartService failed (193), please close all of the virus anti programs and install EasyAntiCheat program again. (Normally, installed at C:/ Program Files / EasyAntiCheat / EasyAntiCheat.exe) Double click and select [Dekaron], then click [Repair Service].

 

 

 

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<<< In case of EAC notice Error (30005) Start Service Failed and following by Error code >>>

     For players who faced with an EAC Error (30005), check the number that shows at the end of [StartService failed].

 

 

     - StartService failed (1072) : This problem can be caused by 3 main reasons such as damaged EAC files, damaged game files or damaged Windows driver files. To solve this, re-install the EAC again. If still unable to enter the game, please re-install the game again. If this problem cannot be solved. Please update the Windows to the current version.

     - StartService failed (1450) : Close all antivirus programs first. But if it is Avast, AVG, Avira or Chinese program like Baidu / YAC, you need to uninstall those programs first. After that, uninstall Dekaron Online and re-install again.

     - StartService Failed (577) : In this case, you should update Windows to the latest version. (In most cases, this error code is likely a problem with Windows 10)

     - StartService failed (31) : For this problem, due to some Windows files that the game needs are missing. Initially, check if the Windows is currently being updated. If yes, wait until finished. Then restart your computer once and try to launch Dekaron Online again. If the same error still occurs, you may need to [Repair Windows] or re-install Windows.

 

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<<< In case of EAC notice Error (30004) (Unexpected error. (WaitforsingleObject failed : 2)) >>>

     This problem is usually caused by antivirus program in which when you uninstall them, there may be some files remain in your device. Including the case that your device may have a virus or malware embedded in the device. The suggested solution is updating the antivirus program and then scan for viruses. Or you may download the free version of Malwarebytes Anti-Rootkit. Install it to scan for malware in your device.

        - Download Malwarebytes Anti-Rootkit : https://bit.ly/1tDRlXE

 

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<<< In case of EAC notice Error (30007) >>>

If you encountered this error code, follow these solutions

  1. Click Start button
  2. Search for cmd program, right click and select Run as administrator
  3. Write the following command bcdedit -set TESTSIGNING OFF and click Enter
  4. Then write this bcdedit -set NOINTEGRITYCHECKS OFF, then click Enter
  5. Restart Windows and enter Dekaron again.

 

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<<< In case of EAC notice Error (10011) >>>

If you encountered this error code, [ 10011 (Failed to start the game) ], follow these solutions

  1. Open Task Manager and select Service tab
  2. Look for the word "EAC", once you find it, it will be shown as closed and cannot be opened.
  3. Right click and select Open Service, then look for EAC and right click to select Start.
  4. Even if it says that it is unable to start, it will be able to open this program.

 

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<<< In case of Create service failed with 1072 notice >>>

          Close all antivirus programs first. But if it is Avast, AVG, Avira or Chinese program like Baidu / YAC, you need to uninstall those programs first. After that, uninstall Dekaron Online and re-install again.

 

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<<< In case of warning message when entering the game, such as File not found or corrupt! >>>

          In most cases, this error is usually caused by a damaged or incomplete downloaded file. Or incomplete downloading or installing due to some antivirus programs may detect that the downloaded or installed file is not safe.

          The solution is to uninstall the game and stop the antivirus program from running temporarily. Then, install the game and try entering Dekaron again. If still encountering the same errors, it may be caused by incomplete downloaded files. Try to redownload.

 

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<<< In case of Update Fail notice >>>

          Initially this may be caused by the internet. In which the game has not been installed completely, including antivirus programs and other programs that EAC detects as unsafe for the game files. Players can solve this problem by checking if the game has been installed successfully. If the installation is not completed, the game file cannot be updated. You may need to reinstall the game, including temporarily disabling all antivirus programs during the game installation.

 

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<<< In case of "The activation has an error. An application using EasyAntiCheat is already running! (STOP_PENDING)" notice >>>

          May caused by the latest game closing is incomplete, because the game system remembers that the program is running. To solve this, try restarting your device and launch the game again. If the problem is still not resolved, use Hard-reboot command, in Windows 8 or 10, open cmd and write the command shutdown /s /f /t 0

 

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<<< In case of “EAC sandbox not active (dummy client)” notice >>>

          This error was caused by Dekaron being unable to connect to the EAC server and therefore being disconnected from the game. So, we would like to suggest that try turning off-on the router and try launching the game again.

 

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<<< Error Code : 30015 (Easy Anti Cheat cannot run if Kernel Debugging is enabled) problem >>>

          To solve the problem that Easy Anti-Cheat doesn't start when Kernel Debugging is enabled. Therefore, you should disable Kernel Debugging. Run the following command with administrator rights and restart Windows

 

How to turn off Kernel Debugging

     1. Go to start menu >>> open Windows System folder

     2. Right click at cmd (Command Prompt) and select More >> Run as administrator

     3. Write bcdedit /debug off and press Enter

 

 

 

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For more information about Dekaron Online

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Website : https://dekaron.asia/en/