GENERAL FAQ

Dekaron General FAQ

 

Q : How to register GOD ID ?

A : You can learn how to applying for GOD ID from here >>click<<

 

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Q : Where to download ?

A : You can download game client from here >>click<<

 

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Q : How to install a Dekron client ?

A : You can learn the steps to install Client from here  >>click<<

 

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Q : What are the minimum requirements for Dekaron ?

A : You can check the system requirements from here >>click<<

 

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Q : How many languages does the game have?

A : 2 languages which are Thai and English.

 

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Q : How many game windows can be played at the same time?

A : 2 windows.

 

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Q : What are the top-up channels for Dekaron?

A : Currently, you can top up by using True Money cards or Paypal. If there are any new methods, we will update soon.

 

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Q : How to top-up Dekaron?

A : You can check the recharge steps here >>click<<

 

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Q : How to change the account password ?

A : You can change the account password at “Manage GODLIKE ID” from this link https://billing.god.in.th/login.php Than select “Change password” and enter the new password.

 

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Q : How to create a character ?

A : You can learn from this link >>click<<

 

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Q : How to control your character ?

A : You can learn how to control and move your character from this link >>click<<

 

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Q : Where can I find information about Dekaron system guides?

A : You can read all of the guides from here >>click<<

 

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Solving EAC problems guides here

 

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Terms of use agreement.

1. User agreement.
User shall not violate the policy and agreements of the game.
Abuse or exploit the game rule are prohibited.


2.User rights.
In case of programming bugs or unknown damage to an in-game data.User may requested to investigate any issues at Fanpage Inbox Godlike Dekaron Online (https://www.facebook.com/GODLIKEDekaron) or any other provided channel.


3.Terminate of policy due to User violation to an agreements.
Any trade in-game item with actual currency are prohibited and any violations may result the termination of policy a suspend of your policy for an indefinite period time or the Company may terminate your policy and the Company reserves the right to seek further legal remedies.


4. Cooperate with GM.
User must cooperate with GM upon requested.


Terms of Suspend or terminate User policy.

1)Suspend or terminate User policy
Service provider has the right to Suspend or terminate User policy whether in-game data or user’s account with or without prior notice as follow:

In case of any trade of in-game character or item with actual currency.
Any attempt to trade of in-game character or item with actual currency.
Conduct which purposefully impersonate any person, including, but not limited to, the employees of the Company, or GM.
Harass, threaten or embarrass as well as cause distresses, unwanted attentions or discomforts to other Members ,GM or any employees of the company.
Impersonate based on races, national origins, ethnicities or religions which purposefully racist ,harassing or cause distress.
Exploitation of Program Bug and cause damage
Damaging to the public.
Violation of law
Violation to the Company license.
Solicitations and Advertisement or using any inappropriate language.
Spamming or intended sending multiple post whether single or multiple address or target.
Use of Cheating Programs or any unauthorized programs.
Social sanction.
Refuse to acknowledge GM warn.


2) Terminate or suspend procedures.

(1)Terminate or suspend procedures
There are 4 levels of in-game suspend.
Harassment or contempt, An user will be suspended for 3 days ,7 days ,15 days or permanent.
Sexual harassment or any inappropriate language, An user will be suspended for 7 days ,15 days or permanent.
Impersonate GM or a company employee will result in permanent suspend.
Involve or conspire with Impersonate action ,An user will be suspended for ,7 days ,15 days or permanent.
Trade with actual currency ,Both parties will be suspended for ,7 days ,15 days or permanent.
Inappropriate character name, An user will be suspended for 3 days ,7 days ,15 days or permanent.
Impersonate to be other player or user , An user will be suspended for 3 days ,7 days or permanent.
Exploitation of Program Bug ,Using other user ID or character ,Using unauthorized programed or creating negative or unwanted rumor will result in permanent suspend.
Violation of Bulletin board rules ,An user will be suspended for 3 days ,7 days ,15 days or permanent.
* An agreement can be changed without notice.
* A service provider has the right to suspend or terminate User account.
* A violation can be sum up.
For example: Harassment and Trade with actual currency can sum up to total 15 days ban.


(2)Terminate or suspend procedures in Bulletin board.
For violation of policy as follows:

Trade any in-game character or item with actual currency.
Request for using another player ID or account.
Harassing GM.
Solicitations and advertisement any news or rumor and damaging GM or Service provider.
Harassing other user or third party.
Post to many bulletin boards at once and/or sending multiple message.
Solicitations and advertisement or using inappropriate language.
Use unauthorized programs and connection.

 

3) Policy of ID.

1.1 Inappropriate name.

This follows type of Name ,Guild’s name ,and Rank’s name may prohibited and Guild master may result in suspended on furthur naming his or her own Guild and Rank’s name.
Representative for trade with actual currency.
Involve in Sexual.
Against the law or society norms.
Violates any third party`s trademark right, copyright, or other proprietary right.
Harassing or create discomfort to another user.
Inappropriate language.
Conflicted name that will cause damage to the data and needed consult from GM.

1.2 Cause Harass, threaten or embarrass as well as cause distresses, unwanted attentions or discomforts to other Members ,GM or any employees of the company.

1.3 Impersonate to another user.
Resemble ,similar or look alike are included.


1.4 GM has the rights to change character name accord to Policy of ID.


4) Abuse or exploit of programming bug in game.

1.1 Exploit of in game bug.
User shall not exploitation of Program Bug. In case of programming bugs or unknown damage to an in-game data.User may requested to investigate any issues at Fanpage Inbox Godlike Dekaron Online (https://www.facebook.com/GODLIKEDekaron) or any other provided channel.

* Example of exploitation.
Forwarding an exploitation of program bug to another player without notify GM.
Using in-game bug to acquire Item or Exp.
Duplicate an Item.

5) Using of an unauthorized program.
Unauthorized program is an third-party program other than program provided by Dekaron Online client or GODLIKE Games Co.,LTD.
*Any requested from user who violate this policy will be rejected.

6) Fraudulent Falsification and Counterfeit.

1.1 Both parties of this policy violation will be responsible of their own action.

1.2 GM and service provider will not interfere in any circumstance.

1.3 All parties who involve in this incident will result in suspended or permanent ban; decided by GM and service provider.


7) Inappropriate behaviour
In case of report an inappropriate behaviour please see below and Email the incident report with screen capture of an incident.

1.1 Only authorized GM of Dekaron Online can investigate the incident.

1.2 GM will reject any obscure image or message, including edited screen capture.

1.3 Any screen capture report must be 7 day within the day of the incident report.

* GODLIKE Games Co.,LTD. Will not responsible for any user who doesn’t acknowledge or agree to the Game policy.
* Any screen capture without Character name ,ID or message conversation and edited image will not accept as evidence for incident report.
* Image or an incident must capture by the user who report the incident, other user image will be rejected.
Fanpage Inbox Godlike Dekaron Online (https://www.facebook.com/GODLIKEDekaron)


GM Activities.

1.1 Investigate program bug.
GM will investigate program bug upon report from user or player.
And user must report known bug to GM at all time.


1.2 In-game warning
GM has the right to warn the player and may suspended the user ID in case of user has reject the warning or refuse to cooperative with GM.


1.3 Resolve not-in-game Policy problem.

GM has the right to solve any problem as long as the decision is not conflicted against the law and/or any policy.


1.4 Argument with the user
GM will not intervene between the user and user argument, but GM has the right to reconcile or mediate the incident.

*GM may intervene as follows incident:
An argument that will cause disturbed or discomfort to the public or other user.
Harassing other user.
Violation of the rule and policy.

*GM may not intervene as follows incident:
GM will not involve in player action or decision.
GM will not involve in trade with actual currency issue.
GM will not reveal user personal information.

 

 

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For more information about Dekaron Online

Community : https://f.ls/DKOFG

Facebook : https://f.ls/DKOFP

Website : https://dekaron.asia/en/